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Hello - so sorry for not replying sooner! Didn't see this comment in time! That's a very unusual thing to happen for this type of bottle, but I don't have any experience with it specifically for prescription eye drops - hopefully the pharmacist can give you some options! Love to hear what resolution there is! And yes, I think the manufacturers know the bottles can be a problem for some users - hence some drops they're switching back to (or adding) preservative-free vials.

@@TheDryEyeShop Thank you for replying. I have resolved the issue with my consultant and Pharmacist. Instead of the once a day Eysano, with the awkward bottle I now have Timolol BD twice a day and it comes in the standard bottle, far easier to use than the Novelia dispenser.

Unfortunately it's not currently being sold in the US due to some chronic quality problems.

Hi there, you might find it a bit tricky to get the Eyelocc to stick if the ointment gets underneath the adhesive.

Hi there, thanks for the feedback :) As you're new to sclerals can I suggest another resource from Dry Eye Foundation: www.mbfsl.org - a whole resource center for scleral lens users (nonprofit, no commercial affiliations). Lots of handy things :)

@@TheDryEyeShop OMG thank you so much!!! I'll print the checklist for my next appointment

​@tsbrand1 That's a great way to reduce PF saline needs - using preserved saline for the rinsing :) For those who use a LOT of saline (common for new users especially, learning to put them in, or people with a lot of "remove, rinse, refill" needs due to midday fogging) Purilens can be a good option as well.

Hi there. We sell one version of the PROSE case. This video explains how to break the catalyst from the Clear Care case and put it in the PROSE case.

Yes, these drops are contact lens compatible.

Hi there, we normally wouldn't recommend the Tranquileyes/Tranquileyes XL for floppy eyelid syndrome. The most popular goggles would probably be the Post-LASIK shield because it's very rigid. In terms of tape, Mepitac is always our top recommendation. We do have an article on FES here: dryeyeshop.com/blogs/tuesday-tips-for-ecps/tuesday-tips-floppy-eyelid-syndrome (please note Eyelocc and Niteye have been discontinued).

You can find the Oasis wipes here: dryeyeshop.com/products/oasis-tears-oasis-lid-lash-tea-tree-oil-pads?_pos=5&_sid=fa03c9413&_ss=r. No rinsing required!

Really? You can get them online for $9

Please contact us at service@dryeyeshop.com so we can look into this further!

@@TheDryEyeShop please answer this so can I order products from your website from germany ??

@@Brucelee-pv6uf Hi there, our website blocks some products from being shipped outside the US. You will need to email us with the items you're trying to order so we can determine what we can send. service@dryeyeshop.com

@@TheDryEyeShop I just sent u an email now I hope you respond as fast as possible ❤️

Shoot us an email or give us a call when we re-open next week - happy to help! Big picture though is that it's a bit of a trial and error process, because most people aren't used to sleeping with something on their face. We can help narrow things down and maybe rule out some non-starters.

Hi there, Oasis Tears Plus are a single-use product. The instructions state "once opened, discard."

Unfortunately no, this is not a safe practice. They really need to be discarded same day. This is a common problem for scleral lens users - a vial is either too much or not enough. We are hoping that eventually, one of the manufacturers will find a way to package preservative free saline in special multi-dose bottles to keep it safe without breaking the bank.

Here's what we say on our site about using Celluvisc to fill the lenses: Refresh Celluvisc as a supplemental filler for scleral lenses FIRST, please read this obligatory mini-lecture on "Off-Label" use of products: Manufacturers sell pharmaceutical products for specific uses and by law their label information specifies those uses only. People use products sometimes for additional purposes, and doctors also often recommend products for purposes beyond the scope of their labeled purposes. Manufacturers, however, cannot advertise their products for these "off-label" purposes, for obvious reasons! I sometimes exercise my free speech rights in this shop to identify and explain common off-label uses if I think they are important uses for patients to be aware of because they could be helpful to them. Nevertheless I'm depending on you, the intelligent, rational reader, to understand what "off-label" is and discuss any ophthalmic pharmaceutical product use with your doctor. Incidentally, there's a whole 'nuther backstory to why no dry eye drops say, on the label, that they're okay to use with contacts, relating to the fact that lubricants are regulated as drugs, while contact lens wetting drops are technically considered medical devices. But I've bored you enough - back to our regularly scheduled programming now! WHAT and WHY:For a great many years now, Refresh Celluvisc has been popular amongst PROSE and scleral lens users as a supplement to the preservative free saline they fill their devices/lenses with. I remember this personally from more than 10 years ago when some PROSE users who had chronic problems with mucous buildup inside their lenses were starting to use it. Today, one of the most frequent questions I see coming up in the Facebook groups is troubleshooting lens fogging, and many others are responding that they address this with Celluvisc. PLEASE NOTE that both mucous and fogging can be due to a number of causes, from lens fit to your cleaning and disinfection regimen, or they may be specific to eye diseases you have. So it is very, very important that you fully brief your doctor on any such things going on so they can help you resolve it. Here, I'm just pointing out what so many people already know, that Celluvisc for some users seems to successfully address these issues. HOW TO USE IT: I suspect it's different for every user. Some people put a drop of Celluvisc in the bowl of their lens and top it up with saline, some do the opposite. Some use nothing but Celluvisc. Some do half and half. Consult your doctor first and foremost, and if they OK it, experiment. HOW IT WORKS:I have no idea. Obviously it raises the pH and increases the viscosity, but I can't explain the actual mechanics. It's simply one of those things that just works.

No. They are separate substances.

Hi there, yes this product was discontinued by the manufacturer.

Hi there, we actually made this video before those frames were released. Rebecca is going to make a new video on those styles. Keep an eye on our channel or subscribe. I'll try and remember to come back and share a link once she publishes it!

Hi Thomas, Aidan here. We recommend replacing cases every 3 months unless your eye doctor recommends otherwise.

You may want to check out the sleep shields on this UK site: www.butterflies-eyecare.co.uk/dry-eyes/sleep-shields

Hi there! Regarding Purilens - definitely NO - It's not safe to store any contacts in preservative-free saline at all. The only safe use of Purilens with lenses is rinsing and filling. What you're calling storage is really overnight disinfection, That can be done with a multi-purpose solution (there are many, Boston Simplus is a good reputable one) or wit Clear Care, which is a slightly more complicated system using hydrogen peroxide that gets "neutralized" overnight in a special case. I think that the term "saline" can get confusing because some people use that term to refer to soft contact lens solutions in general, including multi-purpose solutions (i.e. solutions that can be used safely to rinse lenses but which are also used for disinfection). However, saline solutions have no ability to clean lenses, and preservative-free salines are not safe to store lenses in. Hope this helps! Here's a couple of pages from our tutorial that you might find helpful - products.dryeyeshop.com/en-US/part-7-cleaning-and-disinfecting-scleral-lenses-33961 products.dryeyeshop.com/en-US/part-3-rinsing-&-filling-33957

It's hard to predict what will work best for any individual, but I'd say broadly speaking, the drier your eyes, the more likely you are to prefer a buffered saline, and Nutrifill is the best of those. I myself am partial to Scleralfil's vial type - hands down the best designed on the market, and the saline itself is quite good. Lacripure is a good product and good option for those who want a smaller vial (it's 5mL, versus 10mL for Scleralfil and Nutrifill). Personally, my most recent routine (it changes over the years) has been to use Nutrifill at home, and Scleralfil while traveling, but on my last couple of trips I stuck with Nutrifill the whole time, my eyes just seem happier with it.

@@TheDryEyeShop I just ordered LaCrifill. There were some good ratings for it. You metioned in the video Nutrifill was kind of like Scleralfil. I had issues with Scleralfil in the past, so I went with LaCrifill. Just having a lot of issues. And to be honest, I was using Clear Care as a wetting solution for insertion. And not the best at cleaning, I thought Clear Care did that automatically. Got to step up my game on eye care. Thanks

@@keithclark8030 Alright best of luck with the Lacripure, it's quite popular :) Clear care as a wetting solution!!!! Yikes. That's hydrogen peroxide. Very uncomfortable for the eyes to say the least. Glad you figured it out. Clear Care is excellent as a disinfection solution, but not safe to get anywhere near the eyes unless it's neutralized by being in the special case overnight.

@TheDryEyeShop It was neutralized is I was using a couple drops of GelTeal for comfort. Was still having a lot of issues, so I'm looking for a better option.

@@TheDryEyeShop Just wondering if you ever used BioTrue for wetting? Sorry for the questions, just trying to have something work for my eyes.

Hi there, we're still in business at dryeyeshop.com. Since this video was made we had a palsy patient who reported cutting the Ziena silicone shield in half and only using the shield on his affected eye.

Hi there, later in the video Rebecca shows some goggles that don't require using tape. See 9:55 and on in the video.